Government of Castilla-La Mancha and Red Hat Power Public Services with AI

Red Hat, the world's leading provider of open source solutions, today announced that the Government of Castilla-La Mancha, Junta de Comunidades de Castilla-La Mancha (JCCM), has accelerated the region's environmental impact assessment (EIA) processes using AI. JCCM has chosen Red Hat OpenShift AI, a platform within the Red Hat AI portfolio, to develop a generative AI (gen AI)-powered assistant that streamlines the review and resolution of EIA files, resulting in greater efficiency, minimized errors and reduced response times for businesses.

With the aim of promoting the sustainable development of Castilla-La Mancha, JCCM carries out rigorous EIA processes that integrate environmental aspects into the development and adoption of plans, programs and projects in key sectors such as agriculture, livestock farming, forestry, energy and tourism. Given the complexity of these files, evaluation times can sometimes exceed one year, and JCCM has prioritized the modernization of these EIA processes.

The Digital Transformation Agency of Castilla-La Mancha sought to streamline procedures without compromising the quality of environmental assessment, protecting the region's natural heritage while boosting its economy. JCCM was already using Red Hat OpenShift Platform Plus as its cloud-native application platform, and turned to Red Hat OpenShift AI as its platform for developing machine learning (ML) projects and serving AI-enabled applications. JCCM is using a private cloud in order to keep its large volumes of sensitive data on-premise.

Red Hat OpenShift AI enables the regional government to train, deploy and maintain AI-powered applications to automate document review. JCCM’s system transforms PDF documents into vectors stored in a database, allowing for direct queries and error reduction. Using retrieval-augmented generation (RAG), JCCM’s AI assistant can answer questions about documents, verify chapters and provide summaries, supporting officials in their review process and significantly reducing the time required to resolve EIA files.

With Red Hat OpenShift AI as its foundation, JCCM has experienced:

• Enhanced collaboration, providing data scientists, AI engineers and application developers with a consistent and unified platform experience
• Improved quality of service for citizens through faster response time and streamlined processes
• Increased operational efficiency at scale, enabling JCCM to process a greater volume of documents
• Reduced operational complexity decreasing the time needed to process documents by two months
• Optimized productivity for officials, empowering them with agile and efficient tools

JCCM is also in the process of adopting Red Hat Ansible Automation Platform as a solution that will support enterprise automation across corporate teams, enabling it to further reduce manual processes and free up time to focus more on innovation. Currently, it has been used to deploy solutions in all public libraries in the region.

Red Hat’s vision: Any model, any accelerator, any cloud.

The future of AI must be defined by limitless opportunity, not constrained by infrastructure silos. Red Hat sees a horizon where organizations can deploy any model, on any accelerator, across any cloud, delivering an exceptional, more consistent user experience without exorbitant costs. To unlock the true potential of gen AI investments, enterprises require a universal inference platform–a standard for more seamless, high-performance AI innovation, both today and in the years to come.

Red Hat Summit

Join the Red Hat Summit keynotes to hear the latest from Red Hat executives, customers and partners, and attend JCCM’s on-site session at Red Hat Summit in Boston to learn more:

• Modernized infrastructure meets enterprise-ready AI — Tuesday, May 20, 8-10 a.m. EDT (YouTube)
• Hybrid cloud evolves to deliver enterprise innovation — Wednesday, May 21, 8-9:30 a.m. EDT (YouTube)
• Customer session: Spanish Regional Government innovates in environmental management with Red Hat OpenShift AI — Wednesday, May 21, 3-4:10 p.m. EDT
• Customer session: Implementing Red Hat AI in public administration — Thursday, May 22, 9:45-10:25 a.m. EDT

Supporting Quotes

Julia Bernal, country manager Spain and Portugal, Red Hat

"Modernizing environmental impact assessments requires a solution that is both efficient and scalable. Red Hat OpenShift AI provides the Junta de Comunidades de Castilla-La Mancha with the flexibility to adapt to changing needs and the scalability to manage increasingly large workloads. This project demonstrates how AI can be used to improve the efficiency of government processes and deliver better outcomes for citizens."

Juan Pedro de Ruz Ortega, general director of digitalization and artificial intelligence, Junta de Comunidades de Castilla-La Mancha

"JCCM is committed to harnessing the latest technologies to improve the efficiency and effectiveness of our public services. Using Red Hat OpenShift AI, we are transforming the way we manage Environmental Impact Assessments, resulting in faster response times, reduced errors, and a better experience for our citizens. Our collaboration with Red Hat on this project is a testament to our commitment to innovation and our dedication to creating a more sustainable future for Castilla-La Mancha, and we look forward to using this technology in other areas of the administration to provide a better service to our citizens."

Additional Resources

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